How To Check Sephora Gift Card Balance [A Complete Step-By-Step Guide]

how to check sephora gift card balance

Navigating the world of beauty is an exciting journey, made even more delightful with the gift of choice offered by a Sephora gift card. Yet, as we indulge in the latest skincare, makeup, and fragrance treasures, it is essential to keep track of our balance. Fear not, for checking your Sephora gift card balance is as effortless as the perfect winged eyeliner flick.

Welcome to the realm of beauty empowerment, where the quest for radiant skin and captivating looks intertwines with seamless convenience. Whether you have received a Sephora gift card as a token of appreciation or as a self-care treat, ensuring you have the right resources at your fingertips is key to unlocking its full potential.

A Sephora gift card is a convenient and versatile way to share the joy of beauty with friends, family, or yourself. It is a prepaid card that can be used to purchase a wide range of beauty products, including makeup, skincare, haircare, fragrance, and more, both in-store and online at Sephora.

These gift cards come in various denominations, allowing you to choose the amount that best suits your gifting needs or budget. In this article, we will guide you on how to check Sephora gift card balance, where to get the card and also how to activate and redeem Sephora gift card.

How To Check Sephora Gift Card Balance:

There are four ways to check your Sephora gift card balance: online at Sephora website, through the Sephora app, by phone, or at Sephora stores. Here's a detailed guide for each method:

a) Online (Sephora Website):

1) Head to the Sephora website.

2) Scroll down to the bottom: Locate the section titled "Check Your Balance."

3) Click "Check Now": This will take you to a dedicated balance checker.

4) Enter your gift card information:

  • Type in the 16-digit gift card number located on the front of the card.
  • Enter the PIN number usually found on the back of the card (scratch off the opaque layer to reveal it if necessary).
5) Click "Check Balance": Your current balance will be displayed on the screen.

b) On Sephora Mobile App:

  1. Download and launch the Sephora app on your smartphone or tablet.
  2. Sign in to your Sephora account: If you haven't already, create an account or sign in with your existing credentials.
  3. Locate the "More" or "Menu" section: This option might be represented by three horizontal lines or another icon depending on your app version. It typically leads to additional account functionalities.
  4. Locate the account management section: This might be under "My Account," "Settings," or a similar tab depending on the app version.
  5. Find the gift card balance option: Look for a section labeled "Gift Cards," "Payments," or something similar. There should be an option to check your balance.
  6. 5) Enter your gift card information: Similar to the online method, you will need to enter the 16-digit number and PIN.
  7. View your balance: The app will display your current gift card balance.

c) By Phone Call:

  • Dial Sephora customer service: Call 1-888-860-7897.
  • Follow the automated prompts: The system will likely guide you through a menu to check your gift card balance. You might be asked to enter your gift card number using the phone keypad.
  • Listen for your balance: The automated system will announce your current gift card balance.

d) In-Store (At Sephora):

  1. Visit any Sephora location: Find your nearest Sephora store using the store locator on the website.
  2. Approach a beauty advisor: Let them know you had like to check your gift card balance.
  3. Present your gift card: Make sure you have the physical gift card or a printout of your eGift card.
  4. The advisor will check your balance: They will use a scanner or system to access your gift card information and display the current balance.

Key Points:

  • Always have your 16-digit gift card number and PIN handy before attempting to check your balance.
  • Sephora recommends against using third-party websites for balance checks, as these could be scams aiming to steal your information.
  • The displayed balance might be an estimate, and it could take a short while to reflect recent purchases.

By following these steps, you can easily check your Sephora gift card balance and ensure you know how much you have available for your next beauty haul.

After knowing how to check Sephora gift card balance, we head to activating the gift card, because it can't be use without activating it: 

How To Activate Sephora Gift Card

Activating your Sephora gift card is a straightforward process, ensuring that you can start exploring the world of beauty and indulging in your favorite products with ease. Follow these steps for a complete guide on how to activate your Sephora gift card:

1. Purchase or Receive the Gift Card: Obtain your Sephora gift card either by purchasing it from a Sephora store, the Sephora website, or receiving it as a gift from someone else through mail or a physical card.

2. Inspect the Card: Before proceeding with activation, ensure that the Sephora gift card is intact and has not been tampered with. Check for any signs of damage or alterations to the card, making sure that the pin coverage has not been removed.

3. Visit the Sephora Website or App:

  • If you have a physical gift card: Visit the Sephora website or download the Sephora app on your smartphone or tablet.
  • If you have an e-gift card: Open your email inbox where the e-gift card was sent to you.

4. Navigate to the Gift Card Activation Page:

  • On the Sephora website: Look for the "Gift Cards" or "My Account" section. There should be an option to activate your gift card.
  • In the Sephora app: Go to the menu or settings section and find the option related to gift cards or account management.

5. Enter Gift Card Information:

  • If activating a physical gift card: Enter the gift card number and PIN, which are typically located on the back of the card under a scratch-off panel.
  • If activating an e-gift card: Follow the instructions provided in the email to activate the card.

6. Follow On-Screen Instructions: Once you have entered the required information, follow any additional on-screen instructions to complete the activation process.

7. Confirmation: After successfully activating your Sephora gift card, you should receive a confirmation message or email indicating that the card is now ready for use.

8. Start Shopping: With your Sephora gift card activated, you have now ready to start shopping for your favorite beauty products either in-store or online at Sephora.

By following these steps, you can easily activate your Sephora gift card and begin your journey into the world of beauty exploration both online and in-store at Sephora.

How To Use Sephora Gift Card Online:

Gift cards are a fantastic way to treat yourself or someone special to some beauty essentials from Sephora. Here's a complete guide on how to redeem your Sephora gift card online:

Before You Start:

Ensure that your 16-digit gift card number and PIN are available. The PIN is typically hidden under a scratch-off layer on the back of the physical gift card.

Redeeming Your Gift Card Online:

  1. Shop at Head over to the Sephora website and browse their vast selection of beauty products. Add your desired items to your shopping cart.
  2. Proceed to Checkout: Once you're done shopping, click on the shopping bag icon and then "Checkout" to initiate the payment process.
  3. Enter Shipping and Billing Information:  Fill out the necessary details for delivery and billing.
  4. Find the Payment Section: During checkout, locate a section labeled "Payment" or "Payment Method."
  5. Choose "Gift Card" as Payment: You should see an option to select gift cards alongside credit cards or other payment methods.
  6. Enter Gift Card Information:  In the designated fields, carefully type in your 16-digit gift card number and PIN.
  7. Apply the Gift Card: Click "Apply" or "Redeem." This will update your order total to reflect the amount deducted from your gift card balance.
  8. Review Your Order:  Double-check all the information, including the applied gift card amount and any remaining balance, before finalizing your purchase.
  9. Complete Your Order:  Once everything looks good, click the "Place Order" button to confirm your purchase.

Additional Tips:

  • Combine Payment Methods: If your gift card balance doesn't cover the entire purchase, you can combine it with another payment method like a credit card to complete the transaction.
  • Multiple Gift Cards: Sephora allows you to redeem multiple gift cards in a single order. Simply follow the same steps and enter the information for each gift card you want to use.
  • Balance Updates: Be aware that it might take a short while for your gift card balance to reflect recent purchases.

Where Can I Buy A Sephora Gift Card

There are several places where you can buy a Sephora gift card:

  1. Sephora Stores: You can purchase a Sephora gift card in any denomination at any Sephora store. This is the most convenient option if you have a Sephora store nearby. You can find a store locator on the Sephora website
  2. Sephora Website: You can also buy a Sephora gift card online on the Sephora website. They offer both physical and eGift cards in various denominations.
  3. Retailers: Many other retailers sell Sephora gift cards, including major department stores like Macy's, Nordstrom, and Bloomingdale's, as well as beauty stores like Ulta Beauty.
  4. Grocery Stores: Some grocery stores, such as Kroger, also sell Sephora gift cards. You can usually find them near the pharmacy or gift card section.

Here is a quick summary of where to buy Sephora gift cards:

  • In-person: Sephora stores, some major department stores, and beauty stores.
  • Online: Sephora website.
  • Other: Some grocery stores.

When buying a Sephora gift card from a retailer other than Sephora, it is always a good idea to check the expiration date on the card before purchasing.


Checking your Sephora gift card balance is a breeze! You have several convenient ways to do this: online at Sephora website, through the Sephora app, by phone, or at Sephora stores, as shown above.

Note that, before using a Sephora gift card, the card has to be activate. Make use of the PIN and gift card number during the activation process.